TREX advertises a 24-hour trial without a credit card. Use the trial to check setup, playback, the available catalogue and support on the device and internet connection you actually use before choosing a paid subscription.
Start from the official free-trial page. Check its current conditions and contact support if activation or device compatibility is unclear.
What does OTT mean?
OTT means over-the-top: media delivered through an internet connection. IPTV means Internet Protocol Television. The terms are related, but OTT does not stand for Internet Protocol Television. For a viewer, the practical questions are which app to use, which devices it supports and whether playback works reliably on their connection.
Live television, on-demand content, programme guides and catch-up features vary between services and sources. A trial helps you check what is available to your account rather than relying on a general feature list.
Before requesting your trial
- Choose your main device. Check the device guide. Note the model and operating system so support can give relevant instructions.
- Use a trusted app source. Follow the official download page or the source specified in the setup guide.
- Have time to test. Request activation when you can use the trial. Ask when the trial window starts and expires.
- Review account requirements. Read the current conditions before submitting details. Never share payment information or account passwords in a public comment.
Set up TREX on your device
- Open the free-trial page and follow its current activation instructions.
- Use the setup guide for your device and app.
- Enter only the account details issued for your trial and keep them private.
- Allow the app to load the account or playlist, then test several available streams.
- If setup fails, contact support with the device model, app name and exact error message.
Installing a player and activating an account are separate steps. Installing an app alone does not create a subscription. If an app requests a separate licence, ask support whether it or another supported option is appropriate before paying.
Your trial checklist
Check the content you want to watch
Search the current selection for the programmes and languages you care about, then open several streams. Availability and picture quality can change with the source. Read the content guide and ask support about specific availability before ordering.
Test playback on your normal connection
Watch long enough to notice buffering, audio problems or connection drops. Test at a time when you would normally watch television. Household traffic and simultaneous streams can affect playback. Where possible, compare your usual Wi-Fi with a wired connection before deciding where a problem lies.
No single internet speed guarantees 4K playback. Source bitrate, device, network stability and simultaneous use all matter. Use the HD and 4K connection guide to assess your setup.
Try the app controls
Check navigation, search, remote-control buttons, audio tracks and subtitles where available. If a programme guide or replay option matters to you, test it. These features depend on the app and source; availability on one stream does not guarantee availability on every channel.
Check support and service status
If something fails, note what happened and when. Include the app version, connection type, affected stream and error message when requesting help. Check the service-status page and troubleshooting guides. Keep your credentials private.
When the trial ends
Review your notes. Did the app work on your main device? Was the content you wanted available? Were you satisfied with playback and support? A trial is useful even when it shows that a service does not fit your needs.
To continue, compare the current plans, subscription term and simultaneous-connection limit. Check the checkout total, terms, refund policy and privacy policy. A trial does not guarantee that every stream or feature will remain available.
Common questions
How long is the trial?
The advertised TREX trial is 24 hours. Confirm activation and expiry details when it is issued.
Do I need a credit card?
The advertised trial does not require one. Use the official page and ask support if an unexpected payment request appears.
Can I test several devices?
Ask support what the trial permits. App compatibility and the number of simultaneous connections are different limits.
What if it does not work?
Check the device guide and send the exact error to support. Do not buy a longer plan solely to solve an activation or compatibility problem that you have not yet tested successfully.