MAG box setup
TREX TV Setup on a MAG Box (Stalker Portal)
MAG boxes do not use a username and password. They authenticate by MAC address against a portal URL, which means we have to register your box before it will connect.
Steps last verified 22 August 2026.
Before you start. Your TREX TV line details — server URL, username and password — are sent to you on WhatsApp or Telegram the moment your free 24-hour trial or paid plan is activated. Keep that message: every app on this page needs the same three values. If you have lost it, message support on WhatsApp and we will resend it.
What you need
- Any MAG box — 250, 254, 322, 324, 349, 424 and the Infomir successors
- Your box's MAC address, printed on the underside sticker and shown in System Settings → System Information
- A portal URL from us — send us the MAC on WhatsApp and we will register it and reply with the portal address
The MAC comes first. A MAG box cannot be set up from your side alone. Until the MAC is on the portal, the box will show “Portal not found” no matter what you type. Send it to us before you start.
Setting up the portal
- Find your MAC address
On the box: Settings → System Settings → System Information. It looks like
00:1A:79:XX:XX:XX. The same value is on the sticker underneath. - Send it to support
Message the MAC on WhatsApp or Telegram. We register it and send back your portal URL.
- Enter the portal on the box
Settings → System Settings → Servers → Portals. Set Portal 1 name to
TREX TVand Portal 1 URL to the address we sent. Leave Portal 2 empty. - Save and restart the portal
Press OK to save, then Settings → System Settings → Restart Portal. The box reboots into the channel list.
- Set the time zone
Settings → System Settings → Time. A wrong time zone is the single most common cause of a guide that is populated but shifted by hours.
What the common MAG errors mean
| Message | Cause | Fix |
|---|---|---|
| Portal not found / blank screen | MAC not registered, or portal URL typed wrong | Recheck the URL character by character, then confirm the MAC with support |
| Link error / no internet | DHCP or DNS failed | Settings → Network → re-run auto configuration; try a wired connection |
| Guide shifted by hours | Time zone wrong | Settings → System Settings → Time → set your zone and NTP |
| Channels list loads, nothing plays | Connection limit reached | Close the stream on your other device, or check your plan on pricing |
Questions about this device
Can I move my line to a new MAG box?
Yes. Send us the new MAC on WhatsApp. We swap the registration; the old box stops working immediately.
Does a MAG box need a username and password?
No. The MAC address is the credential. That is why the box must be registered on our side first.
Can I use the same line on a MAG box and a Firestick?
Yes. The MAG portal and the Xtream Codes login point at the same subscription. Simultaneous streams are limited by your connection count.